Returns and Refunds Policy
The Returns and Refunds Policy outlined by Aheadminds, as of [date], is an integral part of the Terms of Use available at www.aheadminds.com.
Thank you for choosing Aheadminds as your platform for professional and personal growth. We strive to provide a seamless experience at every step, whether you are exploring, accessing, or purchasing our certification programs—be it self-paced training or instructor-led courses.
To ensure transparency and trust, Aheadminds has designed a clear and user-friendly Refund Policy as part of your online course purchase experience. The terms and conditions below outline the refund process to give you confidence in the security of your transactions.
Refund Policy Overview
- Refund Eligibility
- Payments for digital products and services are refundable until the order is confirmed. After confirmation, refunds will not be issued.
- If you encounter any issues with our products or services, our support team is available to resolve them promptly.
- Self-Paced and Instructor-Led Courses
- Refund requests should be submitted at the earliest opportunity. Refunds will be processed after deducting applicable processing fees, provided the course has been accessed for at least three hours.
- Fee Transfers
- You have the option to transfer your fee to another equivalent certification course within the same category, ensuring your investment remains valuable.
- Cancellation by Aheadminds
- If Aheadminds cancels a course, event, or program, you will receive a 100% refund of the paid amount.
- Hassle-Free Refund Process
- Our dedicated team ensures that refund requests are addressed quickly and efficiently, giving you peace of mind.
Support for Refund Queries
If you have any questions or concerns regarding this policy or wish to request a refund, please reach out to us:
- Email: support@aheadminds.com
Thank you for trusting Aheadminds. We are committed to providing exceptional learning opportunities and ensuring your satisfaction.